Every year since 1998, Marriott International, Inc. has been named to FORTUNE magazine’s "100 Best Companies to Work For" list, earning the company a place on the magazine’s "all star" list. Marriott’s overall ranking was 72 this year, and it was one of only four companies recognized that had more than 100,000 employees.

HANOVER MARRIOTT HOTEL
1401 Rt. 10 East
WHIPPANY, NJ 07981

APPLY NOW: http://greatjobs.marriott.com
Note: You may need to copy/paste the link to your browser. Search Zip Code 07981.

The Hanover Marriott Hotel in Whippany, NJ is seeking Great People like YOU for the following job opportunities:

HOUSEKEEPING:

Housekeepers (Housekeeping) – Full Time
Job ID No. 518445: 3 FT, AM
Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets in guest rooms and hallway. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests` service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 10 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Previous hotel housekeeping or related experience preferred. Training is provided. Must be available to work a flexible full time schedule including weekends and holidays, rotating AM shifts and days. Competitive hourly wages with a full benefits package (medical, dental, vision, retirement, tuition reimbursement, food and room discounts, annual merit increases, and more).

Specialist-Floor Care (Housekeeping) - Full-Time
Job ID No. 528519: 1 FT, AM/PM
Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Post caution signs. Contact other departments directly for urgent repairs. Deliver guest requests and set up furniture items in guest rooms as requested. Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests` service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Previous housekeeping/custodial experience required with knowledge of floor and carpet cleaning machines and techniques. Training is provided. Must be available to work a flexible full time schedule including weekends and holidays, rotating AM/PM shifts and days. Competitive hourly wages with a full benefits package (medical, dental, vision, retirement, tuition reimbursement, food and room discounts, annual merit increases, and more).

ROOM SERVICE OPERATIONS:

Room Service Server (Room Service Operations) - Part-Time
Job ID No. 520213: 1 PT, AM/PM
Responsible for the familiarization of menu and prices. Prepares and delivers orders efficiently and quickly. Responsible for the correct check handling and deposit procedures. Must clean hallways of all trays and tables, and maintains cleanliness in the room service area at all times. Foodservice or serving experience preferred, but must have customer or guest services experience as well as great hospitality skills. Must be available to work a flexible part time schedule including weekends and holidays, rotating AM/PM shifts and days. $5.15 per hour + 18% gratuity on guest checks and tips.

GUEST SERVICES/FRONT OFFICE:

Guest Service Aide-PM (Night Audit/Front Desk) - Part-Time
Job ID No. 526115: 1 PT, 2-3 nights per week
Front Desk Clerk/Night Auditor: Checks guests in/out of hotel. Fulfills guest requests. Verifies daily transactions and runs reports Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors. Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional, and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests` service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Requires great hospitality and guest service skills and a customer service background; previous hotel and/or accounting experience preferred. Competitive hourly wages. Must be available to work a flexible part time schedule (2-3 nights per week) including weekends and holidays, rotating shifts (overnights, 11pm-7:30am) and days as business demands.

Agent-At Your Service (Guest Services/AYS Call Center) - Full-Time
Job ID No. 526119: 1 FT, AM/PM
Operate telephone switchboard station in order to answer telephone calls. Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been met to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. Assist guests with accessing the internet. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests` service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Customer service/call center or related experience required; previous hotel experience preferred. Training is provided. Must be available to work a flexible full time schedule including weekends and holidays, rotating AM shifts and days. Competitive hourly wages with a full benefits package (medical, dental, vision, retirement, tuition reimbursement, food and room discounts, annual merit increases, and more).

At Your Service Supervisor (Guest Services/AYS Call Center)-Full Time
Job ID No. 529781: 1 FT, AM/PM
Supervises staff while personally assisting At Your Service Agents and the AYS Call Center serving as the main point of contact for all guest requests and questions received by phone. Documents all requests, dispatches information to the appropriate department and follows up to ensure guest satisfaction. Assists in managing the department and creating weekly schedules. Trains and mentors AYS associates. Position requires excellent guest service and communication skills. Previous hotel guest service or call center/customer service experience required. Lead/supervisory experience a plus; hotel or Marriott experience preferred. Must be available to work a flexible full-time schedule with rotating AM/PM shifts and days including weekends and holidays as business demands. Competitive hourly wages and tip share with a full benefits package (medical, dental, vision, retirement, tuition reimbursement, food and room discounts, annual merit increases, and more).

ENGINEERING/MAINTENANCE:

Team Lead-Maintenance-Perfect Room (Engineering/Maintenance) - Full-Time
Job ID No. 526818: 1 FT, AM 7:00AM-3:30PM Monday-Friday
Shift leader for guest room maintenance team. Oversee team of 2 other associates and perform scheduled preventative maintenance and cleaning in guest rooms. Analyze room defect trends. Return appliances to the appropriate setting on check-out rooms. Record room preventative maintenance inspection scores into appropriate display or chart. Log maintenance completed into log book and electronic tracking system for each room. Coordinate with other departments to put rooms out of order and rooms needing refresh or cleaning. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; and report safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests` service needs, and thank guests with genuine appreciation. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Maintenance experience required with general knowledge of facility maintenance and repair with expert knowledge in at least one of the trade areas (carpentry/plumbing/electrical/mechanical/ painting & plaster work/HVAC) preferred with an emphasis on room repairs: painting, wall and plaster repairs and patching, tile and vinyl repair, basic plumbing, etc.. HS/GED required; trade school certification a plus. Training provided. Must be available to work a flexible full time schedule rotating days and shifts including weekends and holidays per business needs, although primary shifts will be 7:00am-3:30pm Monday-Friday. Competitive hourly wages with a full benefits package (medical, dental, vision, retirement, tuition reimbursement, food and room discounts, annual merit increases, advancement opportunities, and more).

Admin Assistant (Administrative) - Part-Time
Job ID No. 528521: 1 PT, AM
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests` service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Must be available to work a flexible part time schedule.

RESTAURANTS/BARS:

No openings for this department at this time, but please check back.


At Marriott, success begins with our associates. We make sure our associates have the tools and training they need to improve their skills every day. At Marriott, we reward our employees with the kinds of benefits and opportunities you'd expect from an industry leader. Marriott provides success you can experience. Recognizing our associates for their hard work, providing for their health and the well-being of their family members, opening avenues of growth and career development, easing the balance between work and personal life -- are all part of our associate-centered environment.ONLY applications submitted on-line directly to the Marriott jobs site will be considered.


For immediate consideration, please apply to the link below:(You may need to copy/paste the link to your web browser.) Search Zip Code 07981.

http://greatjobs.marriott.com
http://trabajos.marriott.com

EEO/M/F/D/V

Join Us. We are Marriott!