Current Job Openings at the Hanover Marriott Hotel (Whippany, NJ)

Every year since 1998, Marriott International, Inc. has been named to FORTUNE magazine’s "100 Best Companies to Work For" list, earning the company a place on the magazine’s "all star" list. Marriott’s overall ranking was 72 this year, and it was one of only four companies recognized that had more than 100,000 employees.

HANOVER MARRIOTT HOTEL
1401 Rt. 10 East
WHIPPANY, NJ 07981

APPLY NOW: http://greatjobs.marriott.com
Note: You may need to copy/paste the link to your browser. Search Zip Code 07981.

Housekeepers (Housekeeping) – Full Time
Job ID No. 518445: 3 FT, AM
Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets in guest rooms and hallway. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests` service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 10 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Previous hotel housekeeping or related experience preferred. Training is provided. Must be available to work a flexible full time schedule including weekends and holidays, rotating AM shifts and days. Competitive hourly wages with a full benefits package (medical, dental, vision, retirement, tuition reimbursement, food and room discounts, annual merit increases, and more).

Guest Service Aide-PM (Night Audit/Front Desk) - Part-Time
Job ID No. 526115: 1 PT, 2-3 nights per week
Front Desk Clerk/Night Auditor: Checks guests in/out of hotel. Fulfills guest requests. Verifies daily transactions and runs reports Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors. Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional, and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests` service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Requires great hospitality and guest service skills and a customer service background; previous hotel and/or accounting experience preferred. Competitive hourly wages. Must be available to work a flexible part time schedule (2-3 nights per week) including weekends and holidays, rotating shifts (overnights, 11pm-7:30am) and days as business demands.

Agent-At Your Service (Guest Services/AYS Call Center) - Full-Time
Job ID No. 526119: 1 FT, AM/PM
Operate telephone switchboard station in order to answer telephone calls. Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been met to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. Assist guests with accessing the internet. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests` service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Customer service/call center or related experience required; previous hotel experience preferred. Training is provided. Must be available to work a flexible full time schedule including weekends and holidays, rotating AM shifts and days. Competitive hourly wages with a full benefits package (medical, dental, vision, retirement, tuition reimbursement, food and room discounts, annual merit increases, and more).


Reservations Clerk (Reservation Sales) - Full-Time
Job ID No. 532929: 1 FT, AM (Monday-Friday)
Primary duties are inputting group block reservations, individual reservations, and suite upgrades into the reservation system and maintaining the suite log. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Computer (data entry) and phone skills are essential. Prior hotel reservations or guest services experience preferred; knowledge of Marriott systems a definite plus. Training provided. Must be available to work a flexible full time schedule, Monday-Friday. $11.00 per hour with a full benefits package (medical, dental, vision, retirement, tuition reimbursement, food and room discounts, annual merit increases, advancement opportunities, and more). Potential for future advancement into a sales coordinator role for the right person.

Administrative Assistant (Administrative) - Part-Time
Job ID No. 532929: 1 PT, AM
Supports Sales and Reservations department. Answer incoming calls. Enters and retrieves information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Must be friendly and articulate, able to multi-task in fast-paced environment, and adapt to change. Knowledge of MS Office with expertise in Excel and Word required. Prior administrative/clerical experience required; sales and/or hotel experience preferred. Must be available to work a flexible part time schedule, 2 weekdays (can vary) and Saturday (6-8 hours) required, 22-24 hours per week. $11.50 per hour. Potential for future advancement to full time role.

Server (Allie’s American Grill) - Part-Time
Job ID No. 532973: 1 PT, AM/PM
Responsible for greeting and serving guests following the Company's service standards procedures. Provides guests with information on the menu, wine list, specials, etc. Uses point of sales system; ensuring order is placed completely and correctly. Follows proper cash/credit procedures. Complete all side work daily and bus tables when necessary. Must have excellent guest service and hospitality skills. Requires foodservice/customer service experience; prior restaurant serving experience preferred. Must be available to work a flexible part-time schedule (20-40 hours per week as business demands), rotating AM/PM shifts and days including weekends and holidays. Must meet all state and federals legal requirements as they relate to the position. $4.00 per hour + tips.



At Marriott, success begins with our associates. We make sure our associates have the tools and training they need to improve their skills every day. At Marriott, we reward our employees with the kinds of benefits and opportunities you'd expect from an industry leader. Marriott provides success you can experience. Recognizing our associates for their hard work, providing for their health and the well-being of their family members, opening avenues of growth and career development, easing the balance between work and personal life -- are all part of our associate-centered environment.

ONLY applications submitted on-line directly to the Marriott jobs site will be considered.
For immediate consideration, please apply to the link below:
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Search Zip Code 07981.
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